Privacy

This ordering service is operated by Source Separation Systems Pty Ltd (ABN 26 124 710 210) on behalf of Knox City Council.

What we collect. The delivery address you select, a name for the parcel, an email address, an optional mobile number and optional delivery instructions.

What it’s used for. Processing and delivering your order, sending your order confirmation, tracking and delivery emails, and contacting you if something goes wrong with the delivery. Nothing else: no marketing, no account is created, and your details are never sold or shared beyond what delivery requires (our delivery partners receive the name, address and contact details needed to deliver your parcel).

How long we keep it. Your name, email, phone number and delivery instructions are deleted 90 days after your order is delivered. A record of the order itself (address and order reference) is retained for council reporting.

Questions. Contact the Compost-A-Pak® team on 02 4954 3023 or email team@compostapak.com.au.